I spent 25 minutes, found a better deal than gportal, set up a new server using the exact same files from the failing gportal setup, and it hasn't crashed once. One particularly offensive situation was when I sent them the network trace and showed them that their file host was what was dropping the connection, they told me that sounded right but nobody else had reported it so that couldn't be the problem, and didn't look further. I eventually convinced one of the representatives that it will cost their company more for the chargeback and they escalated my ticket, but a week later it was closed with no activity. I had been asking for a refund since the 10th day of the billing cycle, but they told me they would only do refunds if I had used less than 7 days of the service, and even when the service didn't work for my entire billing cycle, they refused to give me a refund. I was putting in tickets during the entire billing cycle and it still didn't work at the end of it. I was asking for help since before my final billing cycle. Stay away.Įdit 2: My server was crashing repeatedly for a month and a half. Do not use Gportal as a host.Įdit: I just saw Gportal failed to pay their taxes in 2023 and are not actually an active company. It feels like I'm back in middle school and I'm pretty close to pulling my hair out.įurther, the server restarts or kicks all players 3-4 times a day. Every time I put in a ticket about my server restarting randomly they ignore my actual questions and pick apart my messages to try to invalidate them. The people who do support for Gportal appear to be literal children.
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